Contact Us | DMC - Touchscreen/ HMI Solutions

Embedded Solution Embedded Device Dev
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Contact Us
CONTACT

Contact for inquiries

For inquiries about our products, services, and other needs and requests.

Contact us by e-mail

We accept each dedicated inquiry form. Please contact us using the dedicated form.

For
Product Inquiries
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Technical Supports
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Other inquiries
Inquiries about products

Office hours: 9:00 - 17:00 weekdays
(except Saturdays, Sundays, national holidays, and year-end and New Year holidays)

We are happy to provide you with a quotation or consultation regarding our products and services at a sales office near you. Please feel free to contact us.

English-speaking staff may not be available to prevent the spread of Covid-19. Please use our "Contact us by e-mail" form.

  • North, Central & South America

    TEL +81-3-6721-6736
    FAX +81-3-6721-6732

  • Asia & Pacific & India

    TEL +81-3-6721-6736
    FAX +81-3-6721-6732

  • Europe, Middle East & Africa

    TEL +39-(0)362-1482252
    FAX -

Inquiries about general affairs/ personnel/ accounting

Reception hours: 9:00 - 17:00 weekdays
(except Saturdays, Sundays, national holidays, and year-end and New Year holidays)

If you have any other questions, please contact us at the following numbers. Please feel free to contact us.

  • Backoffice Group

    TEL +81 6-6210-5467
    FAX +81 6-6210-5475

    General affairs, accounting, HR

FAQ

Frequently Asked Questions

  • What is required for touch screen use?

    Touchscreen, controller, controller cable and driver software are required. In addition, a host computer in which the driver software can be installed and a monitor on which the touch screen can be mounted are necessary.

    e.g.) For a 15-in. touch screen via USB connection

    AST-150A080A (touch screen)+TSC-54/RU (touch controller)+TSC-10/SC (controller cable)+driver software (provided free)

  • What is the cost of implementing touch screens?

    Cost depends on size, quantity, and specifications. Please contact us for more details.

  • Is quick delivery possible with small quantity purchases?

    Standard touch screens are always in stock and prompt delivery is our policy. *Be advised, however, that in the unlikely event that stocks are low, delivery may be delayed.

  • How are touch screens mounted to LCD's?

    We can mount touch screens onto LCD's in our clean room. *This service is only available for DMC touch screens.

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  • Can touch screens be tailored to my needs?

    Yes, we can customize our touch screens to meet your needs. Please contact us for more details.

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